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ALLABLESIP Voice ServiceVoice infrastructure for businesses that call at scale

A SIP calling platform for automated notifications and phone-based customer care, deployable on cloud or private infrastructure.

Talk to usSee how it works
Call flow from a customer phone through the Allable SIP server to an agent, with robot calling and IP whitelist

HOW A CALL FLOWS

  1. 1Call in
  2. 2Verify & route
  3. 3Connect or call out
  4. 4Record
Inbound and outbound in one systemNumbers kept privateAccess you control

SIP

Voice service by Allable

Every delivery, return and support case can need a phone call. SIP Voice Service handles them at scale.

Call-inCall-outVirtual numbersRobot callingIP whitelistCloud or private

SIP Voice Service connects your customers, your local telco and your team through the Allable SIP server. It routes incoming calls to the right person and places automated calls for routine notifications.

Virtual numbers keep both sides' real numbers private, and IP whitelisting limits who can use the system.

HOW IT WORKS

From the first ring to a secure, connected call

01

Receive customer calls

Customers call your business or virtual number. The call comes in over SIP to the Allable SIP server and connects through your local telco.

02

Verify, then connect

Each call is checked against your conditions and permissions before it is connected to the right agent or staff member.

03

Call out automatically

Robot calling places automated calls, such as parcel-arrival notices and updates on returns and exchanges.

04

Stay secure and in control

IP whitelist access control, with a choice of cloud or private deployment.

CAPABILITIES

Everything a calling operation needs

Call-in and call-out routing

Inbound and outbound SIP calling in one system.

Virtual number masking

Callers dial a virtual number that connects to the real one, so neither side sees the other's number.

Robot calling

Automated notifications for delivery arrival, returns and exchanges.

Notifications and customer care

Reach customers and support them over the phone.

IP whitelist

Only approved IP addresses can access the system.

Flexible deployment

Cloud or private, to fit your security requirements.

USE CASES

Built for businesses that live on the phone

Delivery and logistics

Drivers call customers through a virtual number, and robot calls confirm arrivals.

Returns and exchanges

Customers hear about return and exchange status without anyone dialling by hand.

Customer care lines

Incoming calls are verified and routed to the right team.

DEPLOYMENT

Run it where it fits your security needs

Cloud deployment

Runs on Allable's cloud. Faster to start, with no servers to manage.

Private deployment

Runs on private infrastructure, keeping calls and data inside a controlled environment.

Talk through your calling requirements

Tell us how many calls you make and where they go, and we'll show how SIP Voice Service fits.

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