Omni Channel

The channels it covers

Messages and conversation history from every channel land in one place, so the team is not switching between apps to answer the same customer.

• Facebook
• LINE
• Telegram
• Instagram
• WhatsApp
• Website
• WeChat
• Shopee
• Lazada

Assign it and follow it

Track, assign, and manage conversations, with service status and history on record — which is what actually makes responses faster and the experience better.